Legal notice

Last Updated: October 14th, 2026

Welcome to Copper Root Plants (referred to herein as "we," "us," or "our"). By accessing or using our website, purchasing our products, or utilizing our services, you (the "Customer" or "User") agree to be bound by the following Legal Notice, Terms of Service, Disclaimers, and Policies.

Please read these terms carefully before placing an order.

1. General Conditions & Live Product Disclaimer

Perishable Goods: All botanical products, including live plants, foliage, succulents, and rooted cuttings sold by Copper Root Plants, are perishable living organisms.
Natural Variations: Plants are unique natural items. Photographs on our website represent typical specimens of the species listed; however, actual shape, color tone, size, stem count, and leaf density will vary naturally from plant to plant.
Product Descriptions: We make every effort to display and describe the attributes, sizes, and care requirements of our plants as accurately as possible. We do not warrant that product descriptions or other content are entirely error-free.

2. Fulfillment, Shipping, & Carrier Liabilities

Fulfillment Schedule: Orders are packed and shipped strictly according to our Shipping Policy. Orders received prior to Saturday at 5:00 PM CST will be packed and dispatched on the following Monday, subject to carrier availability and weather delays.
Transfer of Risk & Ownership: Ownership and risk of loss for all products pass to the Customer upon our transfer of the package to the carrier (USPS, UPS, or other designated shipping provider).
Carrier Delays & Delivery Conditions: Copper Root Plants is not responsible for carrier transit delays, missed delivery attempts, incorrect shipping addresses provided by the Customer, or packages left unattended outdoors in extreme weather conditions (heat, freezing rain, or snow).
Tracking & Receipt: It is the Customer’s responsibility to track their package using the provided tracking information and retrieve the package immediately upon delivery to prevent plant stress or demise.

3. Weather Protections & Thermal Damage Liability

Customer Responsibility: Customers are required to check local transit and destination temperatures prior to placing an order.
Heat Pack Recommendations:
- Succulents & Cacti: Recommended when transit/destination temperatures drop below 35°F (1.6°C).
- Tropical Plants: Recommended when transit/destination temperatures drop below 60°F (15°C).
Waiver of Liability for Cold Damage: If an order requires a heat pack under our weather guidelines and the Customer fails or declines to purchase one at checkout, Copper Root Plants is explicitly released from all liability for thermal injury, freezing, or plant demise resulting from extreme cold. Coverage for such damage is governed strictly by our Return & Refund Policy.

4. Limitation of Liability & Warranties

Disclaimer of Implied Warranties: To the fullest extent permissible by applicable law, all products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or long-term growth survival once in the customer's care.
Long-Term Survival: Because plant longevity depends on environmental variables beyond our control (including but not limited to light, indoor temperature, humidity, potting medium, watering habits, pest infestations, and repotting shock), our responsibility ends after the 10-day guarantee period outlined in our Refund and Replacement Policy.
Limitation of Damages: In no event shall Copper Root Plants, its owners, employees, or affiliates be liable for any indirect, incidental, punitive, or consequential damages arising from the purchase or use of our products. Our maximum liability shall not exceed the purchase price paid for the specific product in question.

5. Toxicity & Plant Safety Disclaimer

Botanical Toxicity: Certain house plants, succulents, and tropical varieties are naturally toxic or irritating to humans, dogs, cats, and other pets if ingested or handled improperly.
Customer Due Diligence: It is the Customer's sole responsibility to research toxicity levels, plant sap irritants, and pet safety prior to purchasing and placing plants in their living spaces. Copper Root Plants assumes no liability for accidental ingestion, allergic reactions, skin irritations, or pet illnesses resulting from contact with our products.

6. Intellectual Property

All content included on this website—including logo design, text, photographs, graphics, product names, page headers, and branding—is the exclusive intellectual property of Copper Root Plants and is protected by applicable copyright, trademark, and trade dress laws. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

7. Modifications & Governing Law

Policy Updates: We reserve the right to modify or update this Legal Notice and any associated site policies at any time without prior notice. Changes take effect immediately upon posting to the website.
Governing Law: These terms shall be governed by and construed in accordance with the laws of the State of North Dakota, United States, without giving effect to any principles of conflicts of law.